Totango, the leader in Customer Success solutions for the enterprise, today announced the addition of Mark Fordham as VP Customer Success. The company is continuing to experience substantial growth in the enterprise market and recognizes the need for a strong advocate and leader to guide customers successfully through their journey.
Mark has held a number of global customer success leadership roles at Central Desktop (iMeet Central), Premiere Global Services, and ReadyTalk. He helped those organizations design, implement and scale to numerous Customer Success teams across multiple regions. Mark was also an early adopter of Totango and has been a client for 5 years. His extensive experience driving Customer Success impact is invaluable to the Totango team.